QUESTIONS YOU DIDN’T THINK OF

10 Questions to Ask your Brand Designer
November 29, 2023

If you are planning on hiring a brand designer, here are some questions you should be asking them:


👀 HOW DO YOU PREFER TO COMMUNICATE?

Understanding the preferred mode of communication with your brand designer is crucial for maintaining efficient and seamless collaboration. Some designers may prefer emails, while others may opt for instant messaging platforms like Slack or project management tools. Clear communication ensures that both parties are on the same page throughout the design process and can address any concerns promptly.

✏️ HOW IS YOUR PROCESS?

Inquiring about the designer’s process gives you an insight into how they approach a branding project from start to finish. It helps you understand the steps involved, how much input they require from you, and the expected timeline. A well-defined process demonstrates the designer’s professionalism and ensures a structured approach to creating your brand identity.

🎖 WHAT SERVICES ARE INCLUDED IN YOUR FEE?

Understanding the services included in the designer’s fee is crucial for budgeting and avoiding any unexpected costs. Ask for a breakdown of the services they provide, such as logo design, colour palette creation, typography selection, brand guidelines, and any additional collateral like business cards or social media graphics. Clarity on the scope of work helps you assess whether their offerings align with your branding needs.

✍️ DO YOU OFFER COPYWRITING?

Some brand designers may also offer copywriting services, which can be immensely helpful in crafting compelling taglines, brand messages, or website content. If they do provide copywriting, discuss the extent of the service, whether it includes content strategy, keyword research, or just basic copy editing.

🎙 HOW OFTEN WILL WE COMMUNICATE?

Knowing the frequency of communication during the design process ensures that you remain updated on the project’s progress. Some designers may prefer regular check-ins, while others may schedule milestone meetings. Regular communication is essential for giving feedback and making any necessary adjustments as the branding work unfolds.

💰 ARE THERE ANY EXTRA COSTS?

In addition to the base fee for their branding services, there may be additional costs that could arise during the project. These could include expenses for stock images, premium fonts, printing materials, or other third-party services. Requesting clarity on potential extra costs helps you plan your budget accordingly.

🗂 WHAT FILE FORMAT WILL I RECEIVE?

Understanding the file formats you’ll receive upon project completion is vital for using your brand assets across various platforms and applications. Common file formats include vector files (e.g., .ai or .eps) for logos, high-resolution image files (e.g., .png or .jpg), and editable files for marketing materials (e.g., .psd for Photoshop). Make sure the designer provides you with the appropriate formats to avoid any compatibility issues.

⏳ WHAT’S YOUR TURNAROUND TIME?

Knowing the estimated turnaround time gives you an idea of when to expect the final deliverables. Some branding projects may take weeks, while others might span a few months. Discussing the timeline allows you to manage your expectations and align the project’s completion with any marketing or launch plans you may have.

🔁 HOW MANY REVISIONS WILL I GET?

Revisions are a normal part of the design process as you fine-tune and perfect your brand identity. Understanding the number of revisions included in the designer’s service helps you gauge how much feedback and modification you can provide without incurring extra costs.

💻 WHEN AND HOW DO I MAKE MY PAYMENTS?

Understanding the payment schedule and methods helps you plan your finances accordingly. Some designers may require an upfront deposit before starting the project, followed by subsequent payments at specific milestones or upon completion. Ensure you are comfortable with their payment terms and that they align with your budget and project timeline.
By asking these questions, you can establish clear communication, set expectations, and ensure a successful collaboration with your brand designer to create a compelling and impactful brand identity.


By asking these questions, you can establish clear communication, set expectations, and ensure a successful collaboration with your brand designer to create a compelling and impactful brand identity.

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